Law Enforcement and the Four Temperament (DISC) Model of Human Behaviour

by | Jun 15, 2023 | DISC Training

The Four Temperament DISC Model of Human Behavior has been used for many years in various settings, by offering practical insights and applications to a range of human behaviors in business and even business life.

By providing a framework for understanding how people behave and communicate in different situations, this model allows for building better relationships, resolving conflicts, and improving their communication skills.

But it is essential to understand that the DISC model is not a predictor of behavior or personality.

It is merely a tool that can be used to better understand specific behaviors and identify ways to modify or adjust approaches to better communicate or collaborate with others.

The validity of using the DISC model depends on the context in which it is used and the accuracy and reliability of the assessments used to generate the data. When combined with other assessments, such as emotional intelligence, and observational data, the DISC model can be an invaluable tool.

DISC model and law enforcement

I’ve had the privilege of working with law enforcement professionals across the country, and the thing that always rings true for me is that as the demands of law enforcement continue to evolve, it is critical to equip our officers with the skills necessary to perform at their best.

For example, cultivating emotional intelligence can help officers better manage stress and engage with the public in a more empathetic manner. Equally important, effective collaboration and communication can help law enforcement professionals work together more effectively to achieve their goals.

By embracing the insights offered by behavioural studies, we can help our officers thrive in their critically important roles, promoting a safer and more just society for all.


It’s important to keep in mind, when using the DISC model in law enforcement, that the model provides a framework for understanding behavior and motivation but should not be used in isolation.

It can be used by law enforcement professionals at all levels, including individual officers, supervisors, investigators, and administrative staff. Anyone who interacts with the public, either in a law enforcement or a community relations capacity, can benefit from an understanding of the DISC model.

In particular, the DISC model can be useful for detectives and investigators for characterizing suspects and witnesses, and for officers working in community policing and outreach programs to understand and engage with community members.

5 Reasons to use DISC model in law enforcement

There are several reasons why the Four Temperament (DISC) Model of Human Behaviour can be a valuable tool for law enforcement professionals:

1. Improved communication

By using the DISC model, law enforcement officers can better understand the communication styles of suspects, witnesses, and other stakeholders in investigations. This can help officers tailor their approach to achieve better outcomes.

2. Enhanced community relations

Understanding the DISC model can also help officers build rapport with members of the community they serve. This can lead to better community relations, increased trust in law enforcement, and a more effective response to community needs.

3. Effective characterizing

Effective Characterizing

The DISC model can be particularly useful in creating profiles of suspects in crimes. By understanding the behavioral tendencies and motivations of suspects, investigators can narrow down the pool of suspects and make more accurate predictions about their behavior.

4. Improved team dynamics

The DISC model can help law enforcement supervisors and administrators optimize team dynamics by identifying the strengths and challenges of team members and ensuring that individuals are assigned tasks that play to their strengths.

5. Conflict resolution:

By understanding the behavior and motivations of individuals involved in conflicts, officers can more effectively resolve disputes and prevent escalation.

How to use the DISC model effectively

Here are some guidelines for using the DISC model effectively:

1. Assess yourself

Start by taking a DISC assessment to understand your own behavioral tendencies and motivations. This can give you insight into your strengths and challenges as a law enforcement professional.

2. Understand others

Use the DISC model to better understand the behaviour and motivations of suspects, witnesses, and the public in general. This can help you communicate more effectively, build rapport, and identify potential risks or threats.

3. Adjust your communication style

Use the insights from the DISC model to adjust your communication style to the person you are interacting with. This can help you build rapport, avoid misunderstandings, and achieve better outcomes.

4. Optimize team dynamics

Use the DISC model to understand the behaviour and motivations of your team members. This can help you build a more effective team, optimize team dynamics, and resolve conflicts.

Optimize Team Dynamics

5. Apply the model judiciously

Remember that the DISC model is one tool among many in law enforcement. Use it judiciously, in combination with other tools and approaches, to achieve the best outcomes in your work.

Summing It Up

Overall, the DISC model can be a valuable tool for law enforcement professionals in improving communication, enhancing community relations, profiling suspects, optimizing team dynamics, and resolving conflicts.

By using the insights from the model effectively, officers can become more effective at their jobs and achieve better outcomes in their work.

A DISC certification can give you a deeper understanding of this model and its applications. It can help you become more effective leaders by enabling you to understand the behavior and communication styles of your team members, allowing them to tailor their approach to each individual.

Use the insights gained from the model effectively, so you can become more effective communicators, collaborators, and leaders, leading to better outcomes in your personal and professional lives.

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JJ Brun, The Retired Spy

JJ Brun is a recognized global authority on human behaviour, communications, and relationship development who served for 20 years in the Canadian Forces in the field of Human Intelligence. JJ has dedicated his life and his business to training thousands of people in the principles of human behaviour and effective communication practices across cultures.

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