DISC Behavioural Intelligence Certification for Human Source Development and Intelligence Operations
Master Human Behaviour, Rapport Building, Communication Influence, and Source Development
Building Stronger Teams and Communities
In rare cases, effective communication and collaboration can mean the difference between life and death. That’s why behavioural studies is crucial for any law enforcement team. By involving the team in strategic communication, leaders can increase engagement and create a cohesive unit.
In this one-of-a-kind behavioural based training program, JJ harnesses years of experience working as a contact handler for the Canadian Armed Forces and a staff officer within J2X to provide individuals with the necessary skills to enhance their ability to connect with the communities they serve.
And the best part? This training program isn’t just restricted to law enforcement agencies and their leadership program like the Royal Canadian Mounted Police; it’s equally relevant for organizations and/or individuals who routinely conduct investigative interviewing, require an intensive human dynamics skill set for undercover work assignments, or are involved in witness protection. JJ’s behavioural studies program can empower your team with the skills necessary to accomplish your mission.
“Aside from being an Executive Master Trainer in the DISC Model of Human Behaviour and an expert in interviewing, debriefing, and elicitation techniques, JJ is a talented person to know and learn from.”
Patrick Crandell
Colonel (Retd) and former Director of CF Joint Intelligence Operations.
JJ Speaks Your Language
As the demands of law enforcement continue to evolve, it is critical to equip our officers with the skills necessary to perform at their best. Behavioural studies offer a valuable framework for enhancing job satisfaction, collaboration, and emotional intelligence on the job.
For example, cultivating emotional intelligence can help officers better manage stress and engage with the public in a more empathetic manner. Equally important, effective collaboration and communication can help law enforcement professionals work together more effectively to achieve their goals.
By embracing the insights offered by behavioural studies, we can help our officers thrive in their critically important roles, promoting a safer and more just society for all.
From Newfoundland to Vancouver, JJ is known for his unwavering commitment to supporting law enforcement personnel. Following a 20-year career in the Canadian Armed Forces, including 15 years within the Intelligence Branch, he brings practical experience in source handling, rapport development, investigative communication, and human behaviour to his training.
JJ’s program offers a comprehensive and organized approach that instills confidence in instructors. Drawing on the DISC ‘four temperament model,’ JJ covers all aspects of DISC training and its relevance for law enforcement professionals.
Here are just a few areas where DISC Training is highly effective for Law Enforcement officials:
Undercover operations
Source recruiting and management
Team engagement and leadership
Enhanced interviewing, debriefing & elicitation
Witness protection
Understanding People Is Intelligence
Every successful human source relationship depends on one thing:
Trust.
Before information is shared, before cooperation occurs, before intelligence is gathered, someone must establish credibility, build rapport, understand motivations, and communicate effectively.
The challenge is that every person communicates differently.
Some individuals are direct and decisive.
Some seek recognition and social connection.
Others value stability, predictability, and trust before engagement.
Others are cautious and analytical.
The ability to recognize and adapt to these behavioural differences can significantly improve communication effectiveness and relationship development.
The DISC Train-the-Trainer Behavioural Intelligence Certification and Licensing Program provides law enforcement professionals with a practical framework for understanding human behaviour and adapting communication strategies to strengthen rapport, enhance cooperation, and improve operational outcomes.
What You Will Learn
Participants will learn how to:
Understand the Four Temperaments (DISC) Model of Human Behaviour
Identify observable behavioural tendencies
Recognize communication preferences
Understand motivational drivers
Adapt communication styles strategically
Build trust intentionally
Improve relationship development techniques
Enhance source communication
Increase communication effectiveness during interviews
Improve leadership and mentoring conversations
Applications Within Human Source Operations
Participants will learn how behavioural intelligence can support:
Source Recruitment
Understanding behavioural tendencies can help officers tailor communication approaches that improve connection and trust during initial contacts.
Risk Reduction
Source Maintenance
Intelligence Gathering
Source Development
The Secret Weapon: How DISC Training Gives Law Enforcement Officials the Edge
In addition, DISC traits were found to influence individual and team communication, problem-solving, and practical application within the department and community. Participants of the study unanimously concurred that DISC personality traits should be used in making future human resource placement decisions.
By taking JJ’s DISC training, you, too, can imbue your team with the necessary traits to enhance communication, build stronger relationships, and improve overall performance.
“What the other models were unable to decipher, in just two hours of DISC training with JJ, my world and my behaviours within it became so much more precise.”
Monique Caissie
Human Behaviour Consultant & Award-Winning Professional Speaker
“JJ is extremely intelligent and creative, with the ability to turn ideas and conversations into meaningful action. I always left our meetings knowing exactly what I needed to do next.”
Justin Sifford
Co-Founder, Wylander
Designed for Law Enforcement Professionals
Human Source Coordinators
Human Source Handlers
Intelligence Officers
Criminal Intelligence Analysts
Undercover Operators
Major Crime Investigators
Recruit Trainers
Leadership Development Officers
RCMP Members
Municipal and Provincial Police Services
Federal Enforcement Agencies
Train-The-Trainer Certification
Upon successful completion, participants will be qualified to facilitate introductory DISC TTT Behavioural Intelligence training within their organizations.
This enables certified trainers to: